Update - We are currently working through the process of mounting and unmounting storage volumes as part of our recovery efforts. This is a time-intensive process, and we are carefully validating each step to ensure data integrity and a safe restoration of services.
We appreciate your continued patience while this work is underway. We will provide additional updates as significant progress is made or within the next two hours, whichever comes first.
Jul 10, 2026 - 11:25 CDT
We appreciate your continued patience while this work is underway. We will provide additional updates as significant progress is made or within the next two hours, whichever comes first.
Jul 10, 2026 - 11:25 CDT
Update - We have identified an issue affecting our storage arrays and are actively working to restore them to a previous snapshot as part of our investigation and recovery efforts. This process will help us further isolate the underlying issue and validate system integrity before restoring services.
We understand the significant impact this outage is having and sincerely appreciate your patience. At this time, we are unable to provide an estimated time for completion of the restoration and verification process. We will continue to share updates as additional information becomes available.
Jul 10, 2026 - 10:36 CDT
We understand the significant impact this outage is having and sincerely appreciate your patience. At this time, we are unable to provide an estimated time for completion of the restoration and verification process. We will continue to share updates as additional information becomes available.
Jul 10, 2026 - 10:36 CDT
Update - We are continuing to work with the datacenter engineering team to resolve this incident. We understand the frustration caused by the extended disruption and sincerely appreciate your patience as our teams work through this issue.
Please know that we are doing everything we can to restore service as quickly and safely as possible. We remain actively engaged in the investigation and will continue to provide updates as new information becomes available.
Jul 10, 2026 - 09:19 CDT
Please know that we are doing everything we can to restore service as quickly and safely as possible. We remain actively engaged in the investigation and will continue to provide updates as new information becomes available.
Jul 10, 2026 - 09:19 CDT
Update - We continue to work alongside datacenter engineers to investigate the root cause of this incident. Our teams remain actively engaged in troubleshooting and evaluating all potential causes.
At this time, we do not have an estimated time for service restoration. We understand the impact this outage is having and appreciate your continued patience as we work to resolve the issue. We will provide another update as soon as additional information becomes available.
Jul 10, 2026 - 08:47 CDT
At this time, we do not have an estimated time for service restoration. We understand the impact this outage is having and appreciate your continued patience as we work to resolve the issue. We will provide another update as soon as additional information becomes available.
Jul 10, 2026 - 08:47 CDT
Update - We continue to actively investigate this issue in collaboration with the datacenter engineering team. At this time, we do not yet have an estimated time for service restoration.
Our teams remain engaged in identifying the root cause and implementing the appropriate remediation as quickly as possible. We understand the impact this outage is having and appreciate your continued patience. We will provide another update as soon as additional information becomes available.
Jul 10, 2026 - 08:19 CDT
Our teams remain engaged in identifying the root cause and implementing the appropriate remediation as quickly as possible. We understand the impact this outage is having and appreciate your continued patience. We will provide another update as soon as additional information becomes available.
Jul 10, 2026 - 08:19 CDT
Update - Our investigation has confirmed that both power and network connectivity within the datacenter are operating normally. We are now focusing on what appears to be a potential storage-related issue.
This is proving to be a complex incident, and we are continuing to work closely with datacenter engineers to isolate the root cause and restore service as quickly as possible. We understand the impact this is having and appreciate your patience. We will provide additional updates as soon as more information becomes available.
Jul 10, 2026 - 07:27 CDT
This is proving to be a complex incident, and we are continuing to work closely with datacenter engineers to isolate the root cause and restore service as quickly as possible. We understand the impact this is having and appreciate your patience. We will provide additional updates as soon as more information becomes available.
Jul 10, 2026 - 07:27 CDT
Update - A datacenter engineer is currently on-site at the affected rack, and we are actively investigating the issue together. We have confirmed access to our out-of-band management systems, which indicates external connectivity to our Cisco network infrastructure. However, traffic is not currently passing beyond that point into the environment.
Jul 10, 2026 - 06:43 CDT
Jul 10, 2026 - 06:43 CDT
Update - We are continuing to investigate the issue affecting our PHX datacenter. Preliminary indicators suggest the incident may be related to either networking and/or power infrastructure. Our engineering team is actively working alongside datacenter personnel to isolate the root cause and restore normal operations as quickly as possible.
Jul 10, 2026 - 06:07 CDT
Jul 10, 2026 - 06:07 CDT
Investigating - We are receiving reports of a widespread outage across our PHX Datacenter and its VM's. We are currently investigating this issue and interfacing with datacenter engineers to find the issue and get this resolved as quickly as possible. We will update this status as more information becomes available.
Jul 10, 2026 - 05:34 CDT
Jul 10, 2026 - 05:34 CDT
Monitoring - In response to a critical cPanel vulnerability (CVE-2026-41940) disclosed by the vendor, we are proactively patching all cPanel servers across our environment.
As a precaution while updates are rolling out, public access to the cPanel/WHM/Webmail management ports (2083, 2087, 2095, 2096) has been temporarily restricted. Your websites, email, and other services are not affected only the browser-based management interfaces.
If you need access to cPanel or WHM during this window. Please submit a support request if you require access and we can setup a custom whitelist for you in the meantime.
We expect all servers to be patched and normal access restored within the next 48–72 hours. We'll send a follow-up once the work is complete.
Thank you for your patience.
Apr 30, 2026 - 22:37 CDT
As a precaution while updates are rolling out, public access to the cPanel/WHM/Webmail management ports (2083, 2087, 2095, 2096) has been temporarily restricted. Your websites, email, and other services are not affected only the browser-based management interfaces.
If you need access to cPanel or WHM during this window. Please submit a support request if you require access and we can setup a custom whitelist for you in the meantime.
We expect all servers to be patched and normal access restored within the next 48–72 hours. We'll send a follow-up once the work is complete.
Thank you for your patience.
Apr 30, 2026 - 22:37 CDT
About This Site
Welcome to Adeptcore, Inc. home of the Adeptcloud. Our status page was designed to give you a quick glance at our commitment to keeping you and your clients running.
Adeptcloud Infrastructure
Major Outage
ACP - Network
Major Outage
ACP - Storage
Operational
ACP - Nodes
Operational
ACP - Power
Operational
Cloud-Hosted
Operational
ACP - Cloud-Hosted
Operational
Third Party Tools
Operational
Zoom Zoom Cloud Room Connector
Operational
Zoom Zoom Software
Operational
Zoom Zoom Meetings
Operational
mailgun Inbound email processing
Operational
mailgun SMTP
Operational
mailgun Events & Logs
Operational
PagerDuty Notification Delivery
Operational
PagerDuty Web Application
Operational
PagerDuty REST API
Operational
PagerDuty Webhooks
Operational
Third Party Service Advisories
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.